This is the EASA regulation that all aircraft maintenance providers maintaining aircraft belonging to airlines registered in Europe must follow.
It covers any physical servicing, maintaining, repairing and modifying activities carried out:
Line Maintenance. This is the day-to-day higher level maintenance of the aircraft to ensure it remains operational. It includes carrying out specific checks on the aircraft before and after flight, each day and every week as well as rectifying any defects. When needed, engineers travel down route to maintain the aircraft at its various destinations.
Base Maintenance. This is the longer term and more in-depth maintenance of the aircraft. Work includes more detailed testing, inspecting and disassembly of the aircraft and systems. It also involves modifications to the aircraft and replacement of major components such as the engines. The work is conducted in the hangar.
Logistics and Stores. We manage all parts used on the aircraft or for maintenance. This covers receiving, processing, storing and issuing parts. It also includes transporting parts to other locations and the return of unused or unserviceable parts. As well as operating from the hangar, remote logistics and stores are maintained wherever an aircraft operates from.
Although not mandatory, most of our civilian engineers are also RAF Reserves. This gives the RAF greater experience and scope to deploy engineering teams down route to support the aircraft.
Our engineering service also uses the latest secure communications technologies. We can connect our deployed mechanical and electronics specialists in real time with the team at RAF Brize Norton.