What to do in an emergency

Sponsored Reservist (SR) & Civilian Staff

Contact During Normal Working Hours

AirTanker Human Resources (HR) Contact

During normal working hours the AirTanker HR Team can be contacted by email at: hr@uk.airtanker.co.uk for confidential advice, guidance and support where one of our team will respond to you.

HR Office Hours are 0800 – 1700 hrs, Monday to Friday.

For further information about the support available, please see attached link to our extranet

 

RAF Brize Norton Community Support Office

The RAF Brize Norton Community Support Offices have a well-established team of staff who are expertly equipped to confidentially advise and signpost you to the most professional care/support agencies to support you at your time of need. Support information is available upon request which includes SR Family / Deployable packs and attendance at SR family lunches.  We would encourage you to sign up for their newsletter and request family packs from:

Facebook: www.facebook.com/RAF-Brize-Norton-Community-Support

As an immediate relative of an ATr SR and Civilian staff member, you are eligible to contact them direct. Should you have a welfare concern please contact them using the below information:  Normal Working Hours:

Monday to Friday 0800 to 1700 hrs: 01993 897072                     01993 895973                        01993 897464

Facebook: www.facebook.com/RAF-Brize-Norton-Community-Support

https://www.raf.mod.uk/our-organisation/stations/raf-brize-norton/facilities/

RAF Brize Norton Community Support Sharepoint Page (MODNET account required)

 

Sponsored Reservist (SR) only

 

Joint Casualty and Compassionate Centre (JCCC)

The JCCC provide Management of British armed forces casualties and compassionate cases 24 hours a day, 7 days a week, 365 days a year when an SR is deployed. Should an immediate family member of the Sponsored Reservist i.e. parents, spouse, partner, children or Legal Guardians experience life threatening, serious illness, urgent compassionate situations or worse the following number should be called:

Joint Casualty and Compassionate Centre (JCCC)

+44 (0) 1452 519951

The JCCC representative will listen to your emergency situation, ask questions, take notes and contact details, and inform you that they must confidentially pass on the information to other support agencies, including AirTanker Services, so that the incident may be dealt with appropriately.

Conversley, should an SR casualty occur, their nominated emergency contact and next of kin will be informed. The JCCC or AirTanker Services may be able to approve the travel of next of kin to the bedside of a casualty if appropriate.

Delpoyed Civilian AirTanker Staff

Crew Control

Should an emergency occur when an AirTanker Civilian Staff member is deployed Crew Control must be called to raise the alarm by dialling: 01993 873224

Crew Control will listen to your emergency situation, ask questions, take notes and contact details, and inform you that they must confidentially pass on the information to other support agencies, including the RAF, so that the incident may be dealt with appropriately.

Conversley, should a Civilian casualty occur, their nominated emergency contact and next of kin will be informed. AirTanker or the RAF may be able to approve the travel of next of kin to the bedside of a casualty if appropriate.

If you feel at any stage that we can be of assistance to you, please do not hesitate to contact us.

AirTanker HR Team                                          hr@uk.airtanker.co.uk

Voyager Force Support  Flt Commander             Tel: 01993 873141 (SR’s only during office hours)

RAF Community Support                                   bzn-pmscommunitysptgroup@mod.gov.uk

HIVE                                                                bzn-hiveinfo@mod.gov.uk